DELIVERY POLICY

The online wine sales from this store are only for delivery within South Africa.

• Cape Town, Northern Suburbs, Southern Suburbs, Atlantic Seaboard, Stellenbosch, Franschhoek, Paarl and Somerset West.
• Orders will be processed and delivered by Idiom Wines.
• Estimated delivery time for Cape Town orders to be delivered within 1 – 2 working days. Working days include Monday to Thursday as per the lockdown regulations.

OTHER AREAS IN SOUTH AFRICA

• Areas outside of Cape Town and surrounding areas will have orders fulfilled by a third party contractor.
• Estimated delivery time for these orders will range between 3 – 6 working days.
• We endeavour to process your order and ship as soon as possible. 

SHIPPING INFORMATION

• All shipping fees are indicated in South African Rands and are inclusive of VAT.
• Shipping is free of charge for orders of R 1000 or more. A flat rate of R80 will be charged on orders below R1000. We retain the right to adjust these terms at any time. Any changes will be relayed to the purchaser on the payment page.
• If an item you have ordered is no longer available, we will contact you for a choice of replacement items or a refund request.
• Shipping and delivery estimates are based on the availability of the products you ordered and receipt of your payment.
• If no one is available at your requested delivery address when we deliver the products you ordered, our courier will retain the products and we will tell you about the attempted delivery.

RETURN POLICY